FAQs – Francesca Vitali

FAQs

What materials do you use?

Paper is the main material for each piece, if metal is included into a piece it is either stainless steel or sterling silver.

 

Can I wear the jewelry in the rain?

Yes! As matter of fact each piece is sealed with acrylic medium, which forms a protective plastic layer over the paper and makes it water resistant.

 

What kind of paper do you use?

Any kind of paper!

So far I have used magazine pages, book pages, shopping bags, comic books, catalogs, post cards, photos, wedding invitations, currencies, maps, movie poster, gift wrapping paper, Japanese paper, newspaper, paint chips, subway maps, yellow pages, brochures, music books, love notes.

 

And I'm always looking for new ideas, so if you have a suggestion for a different kind of paper, don't hesitate to contact me.

 

Do you do custom work?

Yes! I'm always so honored to collaborate with my clients to create special  pieces of jewelry for them.

If you need some inspiration for a custom piece, visit my Gallery page or if you have some special paper that you want to transform into a wearable piece contact me and we can get started!

 

Where can I buy your work in person?

Find a list of galleries that carry my work here.

Also, before the pandemic I used to travel the country to bring my work to you at craft shows, now I offer a more intimate shopping experience directly in my studio via zoom, if you'd like to schedule an appointment check out all the detail here.

 

How do I care for my jewelry?

Each piece is coated with acrylic medium, which protects the paper from moisture and everyday use. In case a piece becomes soggy wet, leave it laying on a flat surface, normally it takes less than couple of days to dry.

To spot clean use a wet cloth.

 

Do you offer free shipping?

Yes! You can find all the details in the Shipping policy page.

 

What is the shop return policy?

While we hope you love your piece, if you are unhappy with your purchase, you may return or exchange unused products in their original condition within 10 days of receipt. For more details visit the Return policy page.

 

Do you do repairs?

Most of my pieces can be repaired, please email me for more information.  A small fee may be assessed on a case-by-case basis.

 

Who designs your pieces?

Each piece is designed and hand-made by me in my studio in Rochester NY. Learn more about my story here.

 

I’ve lost an earring! Can I buy just a single one?

Sure! If it is a design I'm able to reproduce, I’d love to get you back to a full pair! Please send me a photo of the earring you still have so I can reproduce the matching one. Single earrings are priced at half the cost of a full pair.

 

I am interested in opening a wholesale account, what should I do?

Send me a message!

 

How do you treat my data?

We treat your information the way we’d like ours to be treated, for more detailed information visit the Privacy policy page.

 

Have any more questions?

Get in touch with me here.